This is for a service/exchange of your old pump. We will require your old pump before sending out the replacement. Sometimes we will have an identical replacement pump in stock, so can send out in advance but please contact us to confirm. A surcharge will be applicable in this case. If a surcharge is applied, we will need your old pump returned complete within two weeks of receiving the new one.
The turnaround time for this service is 10 working days but can often be completed sooner depending on workload and parts required
Shipping of the replacement pump is free to the UK mainland. Highlands and islands and worldwide shipping varies – please CONTACT US for a quote. The cost of returning your old pump to us is your responsibility